Virgin Media and Not-Quite-Best-Practice Incident Reporting

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Virgin Media, a UK telephone, cable TV and internet services provider released a statement two weeks ago admitting that they had exposed certain personal data of up to 900,000 people.

The short story is that they admitted it, they apologized, they informed both the affected people and the relevant authorities, and they set up a help and advice page for customers.

Great stuff, except…

While ...

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