Social engineering series: the psychological norms exploited by fraudsters

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Be nice.
Be helpful.

These life lessons are ingrained into most of us early on, and, sadly, it’s one of the reasons why many social engineering tactics are successful.

Social engineers manipulate targets into saying or doing things that will provide the desired information, which could be login information or sensitive data like customer lists, development plans or company strategies.

In order to control these ingrained friendly and helpful behaviours – by which I mean being able to identify situations that do not ...

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