Developing, maintaining and supporting large-scale, complex, highly distributed and interconnected applications is extremely challenging. Traditional application management approaches are ill-equipped to handle the complexity of today’s application architectures and deployment environments. TBG BASIC provides a better approach, enabling you to find and fix application problems faster to reduce downtime, gain end-to-end operational visibility of your key performance indicators. With TBG BASIC you can deliver usage and user insights from your application data to help the business make better decisions.

  • Resolve Problems Faster, Reduce Downtime
    • Troubleshoot issues quickly, reduce costly escalations and reduce the mean time to investigate and resolve problems (MTTI/MTTR) by up to 70%
    • Reduce compliance exceptions by providing developers access to production application logs from a central location without providing access to production systems
    • Monitor your entire application environment in real time to prevent problems from impacting users; retain knowledge from recurring events to prevent outages
  • Gain End-to-End Operational Visibility
    • Trace and monitor transactions through all the tiers of your distributed application architecture and a wide variety of data sources
    • Detect anomalies or issues in performance, response times and proactively resolve them before they impact application users
    • Monitor key operational metrics such as end-to-end response times, message queue lengths and failed transaction counts to ensure service levels are met
    • Get real-time operational visibility across your entire application infrastructure and into any technology without the need for custom parsers or adapters
  • Gain User and Application Usage Insights
    • Gain insights into how your end users are using your services, so you can provide better, more responsive service levels
    • Get critical intelligence for your business by enriching your machine data with non-IT sources such as pricing databases, customer information and location information